Riley Neyt
IT Professional & Web Developer
My Journey
My career is a fusion of creativity, technology, and customer-centric solutions. From crafting engaging digital content to diving into the world of IT and enhancing customer experiences, I've always sought to innovate and connect.
As a natural problem-solver, I thrive on bridging the gap between complex technical solutions and user-friendly experiences. My diverse background in media, tech, and customer service equips me with a unique perspective, driving me to create impactful, cutting-edge solutions that not only meet technical requirements but also exceed customer expectations.
Whether it's developing intuitive interfaces, streamlining processes, or providing exceptional support, I'm passionate about creating positive experiences that resonate with both users and businesses alike.
Filter by current and previous work experience:
Technical Support Engineer
Lansweeper | Mar 2024 - radio_button_checkedPresent | Merelbeke, Flemish Region, Belgium | Hybrid
- Diagnose and troubleshoot software issues to offer timely solutions
- Collaborate with cross-functional teams to resolve complex technical problems
- Communicate technical information clearly to customers and internal stakeholders
Sales Co-Worker: PAX and Bedrooms
IKEA | Jul 2023 - Feb 2024 | Ghent, Flemish Region, Belgium | On-site
- Provide exceptional customer service and assist in purchasing decisions
- Ensure product availability and maintain organized displays
Customer Relations Cashline
IKEA | Aug 2021 - Jun 2023 | Ghent, Flemish Region, Belgium | On-site
- Promote IKEA Family membership and loyalty programs
- Resolve customer complaints or concerns promptly
- Handle returns, exchanges, and refunds according to IKEA's policies
- Process sales transactions accurately using the point-of-sale system
- Create a positive shopping experience for customers, ensuring they feel valued and heard
Skills: Customer Satisfaction, Customer Experience, Sales, Customer Retention, Customer Service
Logistics Coordinator Sorting Gent X
bpost | Apr 2020 - Aug 2021 | Gent, Vlaanderen, België | On-site
- Coordinate package movement within the sorting center
- Manage efficient flow of packages and oversee sorting processes
Food Delivery Courier
Takeaway.com N.V. | Nov 2018 - Jan 2020 | Antwerp, Flemish Region, Belgium | On-site
- Visit various restaurants across the city to collect food orders
- Ensure accuracy and timely pickup
- Navigate efficiently to deliver orders to customers' doorsteps
- Provide a friendly and professional service
Partner Manager - ScaleLab Benelux
ScaleLab | Feb 2017 - Nov 2018 | Amsterdam, Netherlands (Main office) | Hybrid
- Manage relationships between creators and brands
- Orchestrate storytelling campaigns and marketing initiatives
- Lead video production projects for TV and digital platforms
- Develop and execute B2B marketing strategies for Social Media and TV production
- Manage social media campaigns and engagement
- Collaborate with cross-functional teams to deliver high-quality content
Contributing Editor & Freelance Journalist
Newsmonkey | Aug 2016 - May 2017 · 10 mos | Freelance
Newsmonkey is a dynamic media platform catering to the interests of Generation Y, blending journalism and entertainment through social media channels.
- Curated and selected relevant news stories, features, and opinion pieces for publication
- Ensured high-quality, error-free content by reviewing articles, correcting grammar, and refining style
- Worked closely with writers, journalists, and other team members to shape compelling narratives
- Contributed to story ideation, angles, and creative approaches
- Covered a diverse range of subjects, from politics and technology to lifestyle and entertainment
- Proposed fresh story ideas and angles to the editorial team
- Optimized content for social platforms and engaged with readers
Skills: Online Marketing, Content Strategy, Online Video, Video Editing
Skills & Competencies
A diverse skill set developed through practical experience and continuous learning.
codeTechnical Expertise
groupsProfessional Skills
Let's Connect
Have a project in mind or want to discuss opportunities?